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  1. Navigate to the Custom Fields page, locate the desired custom field and choose  > Configure.
  2. Locate the relevant context (there will usually only be one, named 'Default Configuration Scheme for ...') and click the Edit Default Value link in the right-hand column. The 'Set Custom Field Defaults' page will be displayed and will be particular to the custom field type:
    • (For a Select List or Multi-Select List) Select the appropriate default value from the drop-down list.
      (info) To clear the default of a select field, click on the current default so it is no longer highlighted and then save, as described here:Unable to De-select Default Value for Multi Select Custom Field.
    • (For a Cascading Select List) Select the appropriate default values from the drop-down lists (one for each level).(For a Date field) Specify a date, or tick the check-box to make the current date the default.
    • (For other types of fields) Type the appropriate default values from the drop-down lists (one for each level).
      (info) Certain types of custom fields, such as calculated custom fields, may not allow for defaults to be selected and will not have the Edit Default Value link.

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  • Select lists
  • Multi select lists
  • Cascading selects lists
  • Radio buttons
  • Multi checkboxes

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  1. Navigate to the Custom Fields page, locate the desired custom field and choose  > Configure.
  2. Locate the relevant context (there will usually only be one, named 'Default Configuration Scheme for ...'), and click the Options link in the right-hand column. The 'Edit Custom Field Options' page will be displayed (see below). Here you can:
    Select from the Edit parent select list drop-down to choose which list to edit. (For a Cascading Select List only)
    • Click Sort alphabetically to automatically re-order the options alphabetically.
    • Click the arrows in the Order column, or specify a number and click the Move button, to re-order the options manually.
    • Click Edit to change the text of an option.
    • Click Disable to hide an option so that it is no longer available for selection. Options that have been used cannot be removed (to preserve data integrity), but due to changing business requirements, they may become invalid over time and so you may wish to make them unavailable for new issues.
    • Click Delete to remove an option. (This will only be possible for options that have not been used.)

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