CoreSoft Labs is brand of legal entity of Promity sp. z o.o., a Polish company registered under address: ul Wiejska 14/25, 00-490 Warszawa, Poland, telephone number +48 (22) 354 63 13, and it's responsible for the processing of your personal data.
CoreSoft Labs tries to protect your personal data in the best possible way and to comply with all applicable laws and regulations for the protection of personal data.
App: a bundle of code, resources and configuration files that can be used with a CoreSoft Labs product to add new functionality or to change the behavior of that product’s existing features.
Content: Any information or data that you upload, submit, post, create, transmit, store or display in a CoreSoft Labs Service.
Downloadable Products: CoreSoft Labs’ downloadable software products and mobile applications that are installed by customers on an infrastructure of their choice. Downloadable Products do not include Apps created by third parties, even when they are available through the Atlassian Marketplace.
GDPR: Means the regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
Processor: Means a natural or legal person or other body which processes personal data on behalf of the Controller.
CoreSoft Labs’ Services: Refers to our (i) Websites, (ii) our Downloadable Products.
CoreSoft Labs as Processor
CoreSoft Labs provides the CoreSoft Labs Services to various customers. If you are an end user of CoreSoft Labs’ Downloadable Products at a customer, then CoreSoft Labs may be processing your personal data in the capacity of a Processor. Such processing carried out by CoreSoft Labs is regulated by data processing agreements with customers, whereby CoreSoft Labs only processes personal data on documented instruction. It needs to underlined that although all services are connected with Atlassian, only CoreSoft Labs is responsible for processing the data. Atlassian is not responsible for the privacy, security or integrity of Vendor-Collected End User Data. If you have any questions or requests with respect to such processing, then you should contact your employer/principal.
We may collect the following information from you:
Contact Information: We collect information about you and your company as customers or possible customers. Information we collect includes:
- Contact information such as name, email address, mailing address, and phone number
- Billing information such as billing address and billing references.
Other submissions: We collect other data that you submit to our Websites, participate in a survey, activity or event, apply for a job, request customer support or otherwise communicate with us.
Web Logs: We gather certain information and store it in log files when you interact with our Websites. This information includes internet protocol (IP) addresses as well as browser type, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences.
Analytics Information from Website: We collect analytics information when you use our Websites to help us improve our products and services.
For what purposes do we use your personal data?
Contact Information: For the purpose of being able to contact you to inform you of offerings and information about best practices as well as our services and products.
Other submissions: For the purpose of being able to contact you to support you in your questions or issues.
Web Logs: For the purpose to understand effectiveness of our website pages and to analyze where our visitors comes from.
Analytics Information from Website: For the purpose to understand effectiveness of our website pages and to analyze where our visitors comes from.
General Uses: We use the Information we collect about you (including personal data to the extent applicable) for the following purposes:
- Provide, operate, maintain, improve, and promote the Websites;
- Provide and improve the functionality and user experience of Marketplace Add-on(s);
- Process and complete transactions, and send you related information, including quotes, purchase confirmations and invoices;
- Send promotional communications, such as providing you with information about services, features, surveys, newsletters, offers, promotions, contests, events and providing other news or information about us and our select partners;
- Monitor and analyse trends, usage, and activities in connection with the Websites;
- Investigate and prevent fraudulent transactions, unauthorised access to the Websites, and other illegal activities;
The use of Information collected through our Websites is limited to the purposes disclosed in this policy.
Information sharing and disclosure
We will not share or disclose any of your personal data or Content with third parties except as described in this policy. We do not sell your personal data. We do not share personal data about you with third parties for their marketing purposes (including direct marketing purposes).
Service Providers, Business Partners and Others: We work with third party service providers to provide website, application development, hosting, maintenance, back-up, storage, virtual infrastructure, payment processing, analysis and other services for us. These service providers may have access to or process your Information for the purpose of providing those services for us. Some of our pages utilize white-labeling techniques to serve content from our service providers while providing the look and feel of our site. Please be aware that you are providing your Information to these third parties acting on behalf of CoreSoft Labs.
Testimonials: We may display personal testimonials of satisfied customers on the CoreSoft Labs’ Services. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using the information below.
Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your Information (including your personal data) to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, (c) to protect the security or integrity of CoreSoft Labs’ products and services, (d) to protect CoreSoft Labs’ our customers or the public from harm or illegal activities, or (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.
The legal basis for CoreSoft Labs’ use of your personal information
The legal basis for the processing of your personal data is the principle of legitimate interest (under point (f) of Article 6(1) of the GDPR), where the legitimate interests pursued by CoreSoft Labs are the interest to be able to contact you as a customer, to promote, for support, billing or other issues, or as a possible customer regarding your interest in or questions regarding CoreSoft Labs’ Services. Regarding information collected by our Websites, CoreSoft Labs’ interest is to be able to understand our Websites’ visitors’ interest in order to improve our Websites and to customize our Websites for you. Regarding information collected by our Websites to identify fraudulent transactions, unauthorized access to the Websites or other illegal activities, CoreSoft Labs has an interest to detect and monitor any such activities as a security measure.
For how long do we keep your personal data?
In general terms, we don’t keep your personal data longer than necessary for the purposes for which the personal data are processed. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
Your rights as data subject
Right of access: You have the right to obtain from us information as to whether we are processing your personal data, and where that is the case, access to the personal data and information regarding the processing, for example the purposes of the processing and the categories of personal data concerned.
Right to rectification: If you believe we store incorrect information about you, you can request of us to correct or supplementing your information.
Right to erasure: You have the right to request of us to delete your personal data. You can make such a request if you for example believe that there no longer is a need for us to keep your personal data to fulfil our purposes for processing such information or if you have withdrawn your consent for us to use your personal data further.
Right to restriction of processing: You have the right to require us to temporarily hold all our processing of your personal data with the exception of storing it. You can use this right if for example we do not agree if your personal data is accurate, or you believe our processing of your personal data is unlawful.
Right to object: You have the right to object at any time to the processing of personal data concerning you where we process it on the legal basis of public interest or legitimate interests (points (e) or (f) of Article 6(1) under the GDPR), including profiling based on those provisions. Where your personal data are processed for direct marketing purposes, you have the right to object at any time to processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing.
You may opt out of receiving promotional communications from CoreSoft Labs by using the unsubscribe link within each email or emailing us to have your contact information removed from our promotional email list or registration database. Although opt-out requests are usually processed immediately, please allow ten (10) business days for a removal request to be processed. In any event such actions should be handled within one month of receipt of the request.
Right to data portability: You have the right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit those data to another controller without hindrance, where our processing is based on your consent or on a contract and where the processing is carried out by automated means.
While we implement appropriate technical and organizational measures to guard your personal data, no security system is impenetrable and due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.
Transfer of your personal data
The personal data processed by CoreSoft Labs are stored in the European Union or within European Economic Area (EEA). If we need to transfer data outside of the EU/EEA we will only do so if this is possible from a legal standpoint and based on a legitimate interest of CoreSoft Labs or specific consent from the individuals.
Mahatmy Gandhiego 3, 02-645 Warsaw, Poland
Telephone number: +48 (22) 354 63 13