Jira Service Management comments

In case you use Idea Hub with a Service Desk project, you need to know how the comments are integrated.

  • Comments created in Idea Hub

Idea Hub comment

SD comment

Idea Hub comment

SD comment

Public

Public

With Author

Public

Internal

Internal / Not Public

 

 

  • Comments created in Jira Service Management

SD comment

Idea Hub comment

SD comment

Idea Hub comment

Public

Public

Internal / Not Public

Internal