You can create an SLA Dashboard, where you can place different gadgets that will help you understand how your organization deals with SLAs.
We have 3 gadgets to choose from:
- SLA PowerBox Breached report - shows the number of issues breached
- SLA PowerBox Performance gadget - shows a performance report on the SLA metric over time. It's useful to track the percentage of SLAs completed on time
- SLA PowerBox State Gadget - Shows SLA Metric's states over time. It's useful to track SLA trends based on a number of active and finished issues.
You can also choose what period of time you want to analyze and whether the value should be numerical or percentage.