We’ve just released a new version of SLA PowerBox with REST API expansion, SLA Metric Attribute and More!
Data for SLA Analysis can be now easily imported via REST API. The specific instructions for that can be found here:https://coresoftlabs.atlassian.net/wiki/spaces/SP/pages/1168965881/Exposing+REST+API+for+SLA+Analytics%22
The field can added and configured in accordance to specific needs. The full guide can be found on this page: https://coresoftlabs.atlassian.net/wiki/spaces/SP/pages/1128562701/SLA+Metric+Attribute%22
The notifications are working with the new oauth2 Slack API without any problem. Here's more info on adding Slack notifications about SLA state changes: https://coresoftlabs.atlassian.net/wiki/spaces/SP/pages/137461888/Slack+Channel?search_id=c10c6f98-506c-46f5-a0c7-083d0d336410%22